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Tip time! For Assertive Communication

Always use statements starting with ‘I’ instead of ‘Maybe’ or ‘Guess’. Never get diverted from the main purpose or subject of the conversation for say, don’t start with ‘I need a leave on Saturday’ and slowly slide into terms like ‘Maybe’, ‘I guess’ or worst divert the entire topic to something else. Always express how the opposite person made you feel with clear words and also explain where did they go wrong or what hurt you.

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